Shipping/Delivery

Customers are responsible for providing a full valid address for delivery.

Customers are responsible for getting mail forwarding if they are moving.

Customers must include a full address including apartment number as applicable.

All items are shipped FOB point-of-shipment freight prepaid using EMS Global Shipping.

BigTimeMart packages will be delivered by either USPS or by DHL. A signature is required for the package. If no one is home, the package can be picked up at the post office (bring ID).
 
After payment is received it will go through a 48-72 hour processing period which starts the following business day. Once the Processing Phase is complete, please allow 5-12 days for arrival of merchandise.

Customers will receive an email from BigTimeMart Customer Service when their order is processed and shipped.

The cost of shipping varies from country to country, which is calculated when you have specified your address in account information.

BigTimeMart will under no circumstances ship COD.